📧 Email Marketing

Klaviyo vs Postscript

Klaviyo vs Postscript: Klaviyo handles both email and SMS, making it more cost-efficient for most stores. Postscript is the dedicated SMS specialist — worth the extra cost only when SMS drives most of your revenue.

⭐ Klaviyo: 4.6/5 (2,847 reviews)
⭐ Postscript: 4.8/5 (1,946 reviews)
Pick Klaviyo when:

You want email + SMS in one platform — Klaviyo's SMS is strong and more cost-effective combined

"Stores doing $10K+/mo that rely on email as a primary revenue channel"
Pick Postscript when:

SMS is your #1 channel and you want the most powerful dedicated SMS tool for Shopify

"Stores doing $1M+/yr with a dedicated SMS strategy where SMS is a primary revenue channel"

Pricing Comparison

Klaviyo Free plan
Per active profile (contact)
Free
500 contacts, 500 emails/mo
Free
Forever free
Email
Unlimited emails
$20
/mo, 1,001–1,500 contacts
Email + SMS
Email + 1,250 SMS credits/mo
$35
/mo, 1,001–1,500 contacts
⚠️ Scales steeply: 10K contacts = $150/mo, 50K contacts = $720/mo
Postscript
Monthly base + per-SMS usage credits
Starter
Core flows, popups, compliance tools
$100
/mo includes $100 SMS credits
Scale
+ A/B testing, advanced analytics
$500
/mo includes $500 SMS credits
Enterprise
Dedicated success, custom rates
Custom
Custom
⚠️ Additional SMS credits ~$0.015/message; large lists easily reach $1,500+/mo total

Feature Comparison

Feature Klaviyo Postscript
Email campaigns
Automated flows
SMS marketing
Push notifications
Free tier
Shopify native sync
Segmentation Advanced Advanced
A/B testing Scale+
Predictive analytics
API access

Pros & Cons

Klaviyo

Best-in-class flow builder and segmentation
Predictive CLV and churn risk scoring
Native Shopify data sync (all events)
A/B testing on flows, not just campaigns
Best deliverability in the industry
Price scales aggressively with contact count
Steep learning curve for beginners
No push notifications on base plans
SMS credits sold separately

Postscript

Best-in-class SMS marketing built exclusively for Shopify
Native Shopify event triggers for all key customer actions
Two-way SMS conversations with customers
TCPA/CTIA compliance tools built-in
SMS only — requires a separate email platform alongside it
Expensive at scale vs Klaviyo SMS add-on
$100/mo minimum even for small lists

Who Should Use Each?

Klaviyo
Best for

Stores doing $10K+/mo that rely on email as a primary revenue channel

Not for

Early-stage stores under $5K/mo — pricing scales too fast to justify

Postscript
Best for

Stores doing $1M+/yr with a dedicated SMS strategy where SMS is a primary revenue channel

Not for

Stores wanting email + SMS in one platform — Klaviyo or Omnisend cover both at lower cost

Our Verdict

Klaviyo for combined email + SMS; Postscript only if SMS is your primary revenue channel.

Choose Klaviyo if:

You want email + SMS in one platform — Klaviyo's SMS is strong and more cost-effective combined

Choose Postscript if:

SMS is your #1 channel and you want the most powerful dedicated SMS tool for Shopify

View Klaviyo on Shopify App Store → View Postscript on Shopify App Store →

Frequently Asked Questions

Which is better for Shopify: Klaviyo or Postscript?

Klaviyo for combined email + SMS; Postscript only if SMS is your primary revenue channel. Choose Klaviyo when: You want email + SMS in one platform — Klaviyo's SMS is strong and more cost-effective combined. Choose Postscript when: SMS is your #1 channel and you want the most powerful dedicated SMS tool for Shopify.

Is Klaviyo free?

Yes, Klaviyo has a free plan: 500 contacts, 500 emails/mo, 150 SMS credits.

Is Postscript free?

No, Postscript does not have a free plan. Paid plans start at $100/mo.

How much does Klaviyo cost?

Klaviyo paid plans start at $20/mo (Per active profile (contact)). Scales steeply: 10K contacts = $150/mo, 50K contacts = $720/mo

How much does Postscript cost?

Postscript paid plans start at $100/mo (Monthly base + per-SMS usage credits). Additional SMS credits ~$0.015/message; large lists easily reach $1,500+/mo total

What is the main difference between Klaviyo and Postscript?

Klaviyo vs Postscript: Klaviyo handles both email and SMS, making it more cost-efficient for most stores. Postscript is the dedicated SMS specialist — worth the extra cost only when SMS drives most of your revenue.

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