πŸ“§ Email Marketing

Klaviyo vs Omnisend

Klaviyo vs Omnisend: two excellent Shopify email platforms. Omnisend wins on price and channel breadth including push notifications; Klaviyo wins on predictive analytics depth.

⭐ Klaviyo: 4.6/5 (2,847 reviews)
⭐ Omnisend: 4.8/5 (5,891 reviews)
Pick Klaviyo when:

You need CLV scoring, predictive analytics, or A/B testing on automated flows at scale

"Stores doing $10K+/mo that rely on email as a primary revenue channel"
Pick Omnisend when:

You want email + SMS + push notifications at a lower price point than Klaviyo

"Stores wanting email + SMS + push at lower cost than Klaviyo"

Pricing Comparison

Klaviyo Free plan
Per active profile (contact)
Free
500 contacts, 500 emails/mo
Free
Forever free
Email
Unlimited emails
$20
/mo, 1,001–1,500 contacts
Email + SMS
Email + 1,250 SMS credits/mo
$35
/mo, 1,001–1,500 contacts
⚠️ Scales steeply: 10K contacts = $150/mo, 50K contacts = $720/mo
Omnisend Free plan
Per email sends per month (not per contact)
Free
500 emails/mo, 60 SMS
Free
Forever free
Standard
6,000 emails/mo, unlimited web push
$16
/mo for 500 contacts
Pro
Unlimited emails, 3,933 SMS/mo
$59
/mo for 500 contacts
⚠️ 10K contacts = ~$115/mo Standard, $200/mo Pro

Feature Comparison

Feature Klaviyo Omnisend
Email campaigns βœ“ βœ“
Automated flows βœ“ βœ“
SMS marketing βœ“ βœ“
Push notifications βœ— βœ“
Free tier βœ“ βœ“
Shopify native sync βœ“ βœ“
Segmentation Advanced Standard
A/B testing βœ“ βœ“
Predictive analytics βœ“ Limited
CLV scoring βœ“ βœ—

Pros & Cons

Klaviyo

βœ“ Best-in-class flow builder and segmentation
βœ“ Predictive CLV and churn risk scoring
βœ“ Native Shopify data sync (all events)
βœ“ A/B testing on flows, not just campaigns
βœ“ Best deliverability in the industry
βœ— Price scales aggressively with contact count
βœ— Steep learning curve for beginners
βœ— No push notifications on base plans
βœ— SMS credits sold separately

Omnisend

βœ“ Email + SMS + push in one platform
βœ“ More affordable than Klaviyo at same contact count
βœ“ Excellent free plan (unlimited contacts)
βœ“ Fast setup and easy UI
βœ“ Very high App Store rating
βœ— Segmentation less powerful than Klaviyo
βœ— Fewer pre-built integrations
βœ— Predictive analytics limited vs Klaviyo
βœ— SMS credits can run out quickly on Standard plan

Who Should Use Each?

Klaviyo
Best for

Stores doing $10K+/mo that rely on email as a primary revenue channel

Not for

Early-stage stores under $5K/mo β€” pricing scales too fast to justify

Omnisend
Best for

Stores wanting email + SMS + push at lower cost than Klaviyo

Not for

Stores needing deep predictive analytics or advanced multi-variate testing

Our Verdict

Omnisend for value and push notifications; Klaviyo for deep analytics and segmentation.

Choose Klaviyo if:

You need CLV scoring, predictive analytics, or A/B testing on automated flows at scale

Choose Omnisend if:

You want email + SMS + push notifications at a lower price point than Klaviyo

View Klaviyo on Shopify App Store β†’ View Omnisend on Shopify App Store β†’

Frequently Asked Questions

Which is better for Shopify: Klaviyo or Omnisend?

Omnisend for value and push notifications; Klaviyo for deep analytics and segmentation. Choose Klaviyo when: You need CLV scoring, predictive analytics, or A/B testing on automated flows at scale. Choose Omnisend when: You want email + SMS + push notifications at a lower price point than Klaviyo.

Is Klaviyo free?

Yes, Klaviyo has a free plan: 500 contacts, 500 emails/mo, 150 SMS credits.

Is Omnisend free?

Yes, Omnisend has a free plan: 500 emails/mo, 60 SMS, 500 web push β€” unlimited contacts.

How much does Klaviyo cost?

Klaviyo paid plans start at $20/mo (Per active profile (contact)). Scales steeply: 10K contacts = $150/mo, 50K contacts = $720/mo

How much does Omnisend cost?

Omnisend paid plans start at $16/mo (Per email sends per month (not per contact)). 10K contacts = ~$115/mo Standard, $200/mo Pro

What is the main difference between Klaviyo and Omnisend?

Klaviyo vs Omnisend: two excellent Shopify email platforms. Omnisend wins on price and channel breadth including push notifications; Klaviyo wins on predictive analytics depth.

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