📧 Email Marketing

Klaviyo vs Drip

Klaviyo vs Drip: Klaviyo has the deeper Shopify ecosystem and predictive analytics. Drip includes all features on every plan — no feature gating — which appeals to stores tired of Klaviyo's tier structure.

⭐ Klaviyo: 4.6/5 (2,847 reviews)
⭐ Drip: 4.4/5 (89 reviews)
Pick Klaviyo when:

You need predictive CLV scoring, the largest template library, and the best Shopify community

"Stores doing $10K+/mo that rely on email as a primary revenue channel"
Pick Drip when:

You want all automation and segmentation features included at every plan without upsells

"Established stores ($50K–500K/mo) wanting full automation features without per-feature pricing tiers"

Pricing Comparison

Klaviyo Free plan
Per active profile (contact)
Free
500 contacts, 500 emails/mo
Free
Forever free
Email
Unlimited emails
$20
/mo, 1,001–1,500 contacts
Email + SMS
Email + 1,250 SMS credits/mo
$35
/mo, 1,001–1,500 contacts
⚠️ Scales steeply: 10K contacts = $150/mo, 50K contacts = $720/mo
Drip
Per contacts (all features on every plan)
2,500 contacts
All features — no gating
$39
/mo
5,000 contacts
All features — no gating
$89
/mo
10,000 contacts
All features — no gating
$154
/mo
⚠️ No feature tiers — automation, segmentation, and A/B testing on every plan

Feature Comparison

Feature Klaviyo Drip
Email campaigns ✓ ✓
Automated flows ✓ ✓
SMS marketing ✓ ✓
Free tier ✓ ✗
Shopify native sync ✓ ✓
Segmentation Advanced Advanced
A/B testing ✓ ✓
Predictive analytics ✓ ✗
CLV scoring ✓ ✗
API access ✓ ✓

Pros & Cons

Klaviyo

✓ Best-in-class flow builder and segmentation
✓ Predictive CLV and churn risk scoring
✓ Native Shopify data sync (all events)
✓ A/B testing on flows, not just campaigns
✓ Best deliverability in the industry
✗ Price scales aggressively with contact count
✗ Steep learning curve for beginners
✗ No push notifications on base plans
✗ SMS credits sold separately

Drip

✓ All features on every plan — no upselling for automation or segmentation
✓ Visual multi-step workflow builder for complex flows
✓ Strong ecommerce-specific segmentation (purchase history, LTV, RFM)
✓ Predictable per-contact pricing vs Klaviyo's scaling model
✗ No free plan — starts at $39/mo
✗ Smaller template library and community than Klaviyo
✗ Only 89 App Store reviews — low social proof vs competitors
✗ SMS less mature than dedicated SMS tools

Who Should Use Each?

Klaviyo
Best for

Stores doing $10K+/mo that rely on email as a primary revenue channel

Not for

Early-stage stores under $5K/mo — pricing scales too fast to justify

Drip
Best for

Established stores ($50K–500K/mo) wanting full automation features without per-feature pricing tiers

Not for

Stores under $20K/mo — Klaviyo free plan or Omnisend $16/mo gives better starting value

Our Verdict

Klaviyo for most stores; Drip for those wanting all features without per-feature pricing.

Choose Klaviyo if:

You need predictive CLV scoring, the largest template library, and the best Shopify community

Choose Drip if:

You want all automation and segmentation features included at every plan without upsells

View Klaviyo on Shopify App Store → View Drip on Shopify App Store →

Frequently Asked Questions

Which is better for Shopify: Klaviyo or Drip?

Klaviyo for most stores; Drip for those wanting all features without per-feature pricing. Choose Klaviyo when: You need predictive CLV scoring, the largest template library, and the best Shopify community. Choose Drip when: You want all automation and segmentation features included at every plan without upsells.

Is Klaviyo free?

Yes, Klaviyo has a free plan: 500 contacts, 500 emails/mo, 150 SMS credits.

Is Drip free?

No, Drip does not have a free plan. Paid plans start at $39/mo.

How much does Klaviyo cost?

Klaviyo paid plans start at $20/mo (Per active profile (contact)). Scales steeply: 10K contacts = $150/mo, 50K contacts = $720/mo

How much does Drip cost?

Drip paid plans start at $39/mo (Per contacts (all features on every plan)). No feature tiers — automation, segmentation, and A/B testing on every plan

What is the main difference between Klaviyo and Drip?

Klaviyo vs Drip: Klaviyo has the deeper Shopify ecosystem and predictive analytics. Drip includes all features on every plan — no feature gating — which appeals to stores tired of Klaviyo's tier structure.

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