Tidio Pricing Plans & Costs (2026)
Tidio is free to start. Here's a complete breakdown of every plan, what you actually get, and how it compares to alternatives.
Tidio Pricing Plans
What You Get with Tidio
Strengths
Limitations
Tidio Price vs Competitors
| App | Free | Starts At |
|---|---|---|
| Tidio (this app) | ✓ | Free |
| Gorgias | — | $10/mo |
| Re:amaze | — | $29/mo |
| Zendesk | — | $55/mo |
Is Tidio Worth the Price?
Buy Tidio if: Small Shopify stores wanting live chat + basic chatbot at low cost.
Look elsewhere if: Teams with dedicated support staff handling 200+ tickets/day.
Budget pick: Gorgias starts at $10/mo — shopify stores with dedicated support teams (2+ agents) processing 100+ tickets/day.
Pricing FAQ
How much does Tidio cost per month?
Tidio starts free (50 conversations/mo, basic chatbot). Paid plans start at $29/mo.
Does Tidio have a free plan?
Yes — Tidio offers a free plan: 50 conversations/mo, basic chatbot.
Is Tidio worth the price?
Tidio is best for: Small Shopify stores wanting live chat + basic chatbot at low cost. For that use case, it's strong value. However, Teams with dedicated support staff handling 200+ tickets/day.
What is the cheapest customer support app for Shopify?
Tidio is the most affordable option, with a free plan. Small Shopify stores wanting live chat + basic chatbot at low cost.