Gorgias Pricing Plans & Costs (2026)
Gorgias starts at $10/mo. Here's a complete breakdown of every plan, what you actually get, and how it compares to alternatives.
Gorgias Pricing Plans
Ticket overages billed at $0.04-0.05/ticket
What You Get with Gorgias
Strengths
Limitations
Gorgias Price vs Competitors
| App | Free | Starts At |
|---|---|---|
| Gorgias (this app) | — | $10/mo |
| Tidio | ✓ | Free |
| Re:amaze | — | $29/mo |
| Zendesk | — | $55/mo |
Is Gorgias Worth the Price?
Buy Gorgias if: Shopify stores with dedicated support teams (2+ agents) processing 100+ tickets/day.
Look elsewhere if: Solo stores — Tidio or Re:amaze provide better value for small teams.
Budget pick: Tidio has a free plan and small shopify stores wanting live chat + basic chatbot at low cost.
Pricing FAQ
How much does Gorgias cost per month?
Gorgias starts at $10/mo. Pricing is per monthly tickets + per support user. Ticket overages billed at $0.04-0.05/ticket
Does Gorgias have a free plan?
No, Gorgias does not have a permanent free plan. If you need a free option, Tidio offers one.
Is Gorgias worth the price?
Gorgias is best for: Shopify stores with dedicated support teams (2+ agents) processing 100+ tickets/day. For that use case, it's strong value. However, Solo stores — Tidio or Re:amaze provide better value for small teams.
What is the cheapest customer support app for Shopify?
Tidio is the most affordable option, with a free plan. Small Shopify stores wanting live chat + basic chatbot at low cost.