📧 Email Marketing

Omnisend vs Privy

Omnisend vs Privy: Omnisend is a full marketing automation platform. Privy is primarily a list-building tool with popups. Many stores use both together — Privy to capture leads, Omnisend to convert them.

⭐ Omnisend: 4.8/5 (5,891 reviews)
⭐ Privy: 4.6/5 (25,183 reviews)
Pick Omnisend when:

You want email + SMS + push notifications with ecommerce-native automation flows

"Stores wanting email + SMS + push at lower cost than Klaviyo"
Pick Privy when:

Your primary goal is list building with the best popup and exit-intent tools

"Stores focused on growing their email list fast with popups, spin-to-win, and exit-intent offers"

Pricing Comparison

Omnisend Free plan
Per email sends per month (not per contact)
Free
500 emails/mo, 60 SMS
Free
Forever free
Standard
6,000 emails/mo, unlimited web push
$16
/mo for 500 contacts
Pro
Unlimited emails, 3,933 SMS/mo
$59
/mo for 500 contacts
⚠️ 10K contacts = ~$115/mo Standard, $200/mo Pro
Privy Free plan
Per mailable contacts
Free
Popups + basic email
Free
Up to 100 contacts
Starter
Email + popups + A/B testing
$15
/mo, 1,001–3,000 contacts
Growth
+ SMS marketing
$45
/mo, 3,001–10,000 contacts
⚠️ Primarily a popup/list-building tool — most stores upgrade to Klaviyo as email strategy matures

Feature Comparison

Feature Omnisend Privy
Email campaigns
Automated flows Basic
SMS marketing Growth+
Push notifications
Free tier
Shopify native sync
Segmentation Standard Basic
Form builder

Pros & Cons

Omnisend

Email + SMS + push in one platform
More affordable than Klaviyo at same contact count
Excellent free plan (unlimited contacts)
Fast setup and easy UI
Very high App Store rating
Segmentation less powerful than Klaviyo
Fewer pre-built integrations
Predictive analytics limited vs Klaviyo
SMS credits can run out quickly on Standard plan

Privy

Best popup and exit-intent tool for email list building
Spin-to-win, flyout, and announcement bar widgets included
Very affordable entry point at $15/mo
25,000+ App Store reviews — most reviewed email app on Shopify
Email automation significantly less powerful than Klaviyo or Omnisend
Most stores outgrow it as email strategy matures
Segmentation limited on lower plans
No predictive analytics or CLV scoring

Who Should Use Each?

Omnisend
Best for

Stores wanting email + SMS + push at lower cost than Klaviyo

Not for

Stores needing deep predictive analytics or advanced multi-variate testing

Privy
Best for

Stores focused on growing their email list fast with popups, spin-to-win, and exit-intent offers

Not for

Stores needing advanced email automation — Klaviyo or Omnisend are significantly more powerful

Our Verdict

Omnisend for full email + SMS automation; Privy for popup-led list building.

Choose Omnisend if:

You want email + SMS + push notifications with ecommerce-native automation flows

Choose Privy if:

Your primary goal is list building with the best popup and exit-intent tools

View Omnisend on Shopify App Store → View Privy on Shopify App Store →

Frequently Asked Questions

Which is better for Shopify: Omnisend or Privy?

Omnisend for full email + SMS automation; Privy for popup-led list building. Choose Omnisend when: You want email + SMS + push notifications with ecommerce-native automation flows. Choose Privy when: Your primary goal is list building with the best popup and exit-intent tools.

Is Omnisend free?

Yes, Omnisend has a free plan: 500 emails/mo, 60 SMS, 500 web push — unlimited contacts.

Is Privy free?

Yes, Privy has a free plan: Up to 100 mailable contacts, unlimited popups.

How much does Omnisend cost?

Omnisend paid plans start at $16/mo (Per email sends per month (not per contact)). 10K contacts = ~$115/mo Standard, $200/mo Pro

How much does Privy cost?

Privy paid plans start at $15/mo (Per mailable contacts). Primarily a popup/list-building tool — most stores upgrade to Klaviyo as email strategy matures

What is the main difference between Omnisend and Privy?

Omnisend vs Privy: Omnisend is a full marketing automation platform. Privy is primarily a list-building tool with popups. Many stores use both together — Privy to capture leads, Omnisend to convert them.

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