💬 Customer Support

Re:amaze Pricing Plans & Costs (2026)

Re:amaze starts at $29/mo. Here's a complete breakdown of every plan, what you actually get, and how it compares to alternatives.

Free Plan
No
Starting Price
$29/mo
Pricing Model
Per staff member per month
App Store Rating
⭐ 4.6

Re:amaze Pricing Plans

Basic
$29/mo
/staff/mo
All channels, basic automation
Pro
$49/mo
/staff/mo
+ Advanced workflows, chatbots
Plus
$69/mo
/staff/mo
+ SMS, advanced AI, live view

What You Get with Re:amaze

Strengths

Per-agent pricing (predictable cost)
Multi-brand/multi-store support in one inbox
Strong automation workflows
Live view of customer browsing

Limitations

Smaller user base = less community support
UI feels older vs Gorgias
No free plan

Re:amaze Price vs Competitors

App Free Starts At
Re:amaze (this app) $29/mo
Gorgias $10/mo ↓ cheaper
Tidio Free
Zendesk $55/mo

Is Re:amaze Worth the Price?

Buy Re:amaze if: Stores with multiple brands or Shopify stores needing per-agent predictable pricing.

Look elsewhere if: Teams that need ticket-based scaling with heavy automation (Gorgias wins there).

Budget pick: Gorgias starts at $10/mo — shopify stores with dedicated support teams (2+ agents) processing 100+ tickets/day.

Pricing FAQ

How much does Re:amaze cost per month?

Re:amaze starts at $29/mo. Pricing is per staff member per month.

Does Re:amaze have a free plan?

No, Re:amaze does not have a permanent free plan. If you need a free option, Tidio offers one.

Is Re:amaze worth the price?

Re:amaze is best for: Stores with multiple brands or Shopify stores needing per-agent predictable pricing. For that use case, it's strong value. However, Teams that need ticket-based scaling with heavy automation (Gorgias wins there).

What is the cheapest customer support app for Shopify?

Tidio is the most affordable option, with a free plan. Small Shopify stores wanting live chat + basic chatbot at low cost.

Explore Re:amaze Further